Omantel leverages E- learning to upgrade employee skills during pandemic

MUSCAT – Omantel believes in empowering its manpower with the highest and latest skills and capabilities to help achieve the company’s objectives of providing superior services and consistently maintaining quality.  For this, Omantel’s specialised e-learning programs for its employees, especially during COVID-19, focusing on raising the efficiency of employees through training and equipping them with skills required to boost Omantel’s overall performance.

Omantel attaches great importance to the e-learning programs as these important tools have a direct and indirect impact on its subscriber base.

By focusing on technical, managerial and leadership areas, e-learning targets employees at various levels to equip them with skills that enable them keep pace with the ever-changing market environment, technology and customer demands.

Commenting on the program, Saif bin Sultan Al-Abri, senior manager of Learning and Development at Omantel’s Human Resources Unit pointed out: “e-learning is one of the many methodologies used by the Human Resources Unit to help employees gain required skills in various fields and specialties. These tailored programs are in technical areas like artificial intelligence and digitalisation, and also in business and human resources management fields.

“The e-learning programs have contributed towards developing the skills of employees and exposed them to successful experiences which they can emulate in their own functioning. The E-learning programs have enabled our staff to provide better services using innovative methods. E-learning has now become a major contributor to meeting the strategic needs of the organisation itself and meeting the requirements of future recipients.”

“It is worth noting that Omantel, as part of its employee development initiatives, has launched several initiatives in recent times, the highlight of which are its specialized academies. It also recently launched the Future Academy, as one of the sources through which Omantel can invest in training its national cadres and raise their level of technical and leadership qualifications to lead the digital transformation in the Sultanate during the next stage” Al-Abri concluded.