MUSCAT – Bank Muscat recently won the Most Innovative Retail Award at the esteemed Global Brands Awards held recently in Dubai. Salim Said Al Shanfari, Bank Muscat’s Representative in Dubai received the award on behalf of the Bank. The event celebrated outstanding brands from various industries, bringing together business leaders for a memorable evening. This recognition underscores the Bank’s relentless pursuit of excellence in providing cutting-edge financial solutions and services tailored to meet the evolving needs of its retail customers. It also reflects the Bank’s commitment to innovation and customer-centricity in the competitive banking landscape.
To enhance service delivery, Bank Muscat is actively improving its electronic channels and banking devices, ensuring that customers receive the best possible services at all times. In response to valuable customer feedback, the Bank has recently launched a new version of its Mobile App and revamped over 200 e-services, further demonstrating its dedication to innovation and creativity.
The Bank Muscat portfolio features a comprehensive array of retail banking services and products designed to meet the diverse needs of its customers. Offerings include personal finance, auto financing Sayyarati, housing finance Baituna, as well as travel and study financing options. Customers can also open children’s accounts, apply for credit or prepaid cards electronically, and access services for car insurance, checkbooks, and utility bill payments. In addition to these services, customers benefit from seamless fund transfers within Bank Muscat accounts and to other local banks, as well as international transfer services. They can make speed transfers to countries including India, Pakistan, Sri Lanka, the Philippines, Bangladesh, and Egypt, along with multiple other countries via the SWIFT network. The Bank also offers a Zakat calculator and donation services, allows customers to update their KYC data, apply for the Themaar savings plan, and explore investment opportunities through the Bank Money Market Fund, the Oryx Fund, and the Al Tharwa Fund.
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