MUSCAT – Bank Muscat recently organised a special meeting with its customers from the government sector in Dhofar governorate, in the presence of Ilham Murtadha al Hamaid, General Manager of Corporate Banking at Bank Muscat, and a number of officials from the public sector. This event aligns with Bank Muscat’s objective of continuously sharing the latest developments in banking services tailored for government institutions.
Ilham Murtadha Al Hamaid highlighted the importance of the meeting, which took place during Khareef Dhofar 2024, underscoring the alignment of Bank Muscat’s current strategy with Oman Vision 2040. She noted that the Bank is dedicated to seizing available opportunities and enhancing services across all economic sectors. Al Hamaid expressed pride in the Bank’s longstanding partnerships with various government institutions across economic, health, and education sectors, among others. She emphasized the significant achievements resulting from these partnerships and looked forward to continued success in the years to come.
Ilham Murtadha Al Hamaid also touched upon the role of modern technology in transforming financial services, noting that digital transformation has redefined the future of banking. “To adapt to these changes, Bank Muscat has launched innovative electronic channels, providing customers with a wide range of options to conduct their banking transactions online, anytime, and from anywhere. I would like to extend gratitude to our valued customers for attendance and confirm once again that we will continue the development process to providing the best services.”
The event also featured a presentation by Dr Ahmed Said Kashoob, Head of Investments – Public Markets at the Oman National Investment Development Company. His paper, titled “Automation of Government Services and its Impact on the Process of Attracting Investment,” addressed key topics such as the significance of automation, the role of government institutions, challenges in implementing automation, and recommendations for attracting investment. Kashoob also explored the public-private partnership, the development of digital skills, enhancement of service quality, cyber risks, system infrastructure, and data privacy.
The meeting fostered rich discussions and the exchange of ideas, proposals, and visions aimed at equipping attendees with the necessary knowledge to provide fast and efficient digital services. This, in turn, is expected to streamline procedures and transactions for investors, thereby positively impacting the investment climate in the Sultanate of Oman.
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